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OnCommand Service Information

Welcome to Navistar's OnCommand Service Information!
OnCommand Service Information provides technicians access to the most up-to-date, VIN-based service and parts information. It's an invaluable centralized source of essential service information to help improve vehicle repairs and maintenance, repair shop efficiency, technical knowledge and vehicle uptime.

Features and Benefits:

  • With a subscription, technicians can gain real-time, up-to-date VIN-based service and parts information
  • Locate technical information by major component group, model, vendor, engine and feature code
  • Service manuals and bulletins are illustrated and include repair, overhaul, troubleshooting tips and diagnostic information
  • Documents and notes can easily be uploaded and attached per VIN
  • Use the IKnow technical database to search service articles by entering symptom terms and/or descriptions

With a login, you will have access to OnCommand's IC Bus and International Truck Service and Parts Portal.  If you would like to sign up for this fee-based service portal, please fill out the form below or contact Cassie Angell at 763.271.2973,

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